Last Updated: 13th May 2025
At Natural Stove, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us.
1. Information We Collect
When you contact or interact with Natural Stove, we may collect the following information:
- Your name
- Your phone number or WhatsApp number
- Delivery address (if applicable)
- Any additional information you provide to us through phone or WhatsApp communication
We do not collect personal data through email, as we do not use email for communication.
2. How We Use Your Information
We use your personal information to:
- Process and deliver your orders
- Communicate with you regarding your order or inquiry
- Respond to your questions or requests
- Improve our customer service and product offerings
We do not use your information for any marketing campaigns without your consent.
3. How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. Your information is stored securely and is only accessible to authorized personnel involved in order processing and customer service.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your details only with trusted delivery or logistics partners, and only when necessary to complete your order.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate information
- Request that we delete your personal information, unless we are required to retain it for legal or operational reasons
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
📞 Phone & WhatsApp: +8801878762097
📍 Business Name: Natural Stove